how to refund shadowlands pre order

If you're a World of Warcraft player who purchased the game's upcoming expansion, Shadowlands, prior to its announcement of a delay, you're likely wondering if you can get a refund.

The short answer is: it depends.

If you bought Shadowlands directly from Blizzard, you can receive a full refund no matter when you request it. However, if you purchased the expansion through a third-party retailer, your refund will be subject to that retailer's policies.

Here's what you need to know about refunds for Shadowlands.

How to refund Shadowlands if you bought it directly from Blizzard

If you bought Shadowlands directly from Blizzard, you can receive a full refund no matter when you request it, as long as you have not started downloading the expansion.

To request a refund for Shadowlands, you'll need to contact Blizzard customer support. You can do so by logging in to your account on the Blizzard website and selecting the "Need Help?" option.

From there, you'll need to select "Account & Technical Support" and then "Games, Events & Spawn Issues." Finally, select "I need a refund" and follow the instructions to submit a ticket.

It's important to note that, even if you receive a refund for Shadowlands, you will not be able to re-purchase the expansion at its current pre-order price once it goes live.

How to refund Shadowlands if you bought it from a third-party retailer

If you purchased Shadowlands from a third-party retailer, such as Amazon, GameStop, or Best Buy, you'll need to request a refund through that retailer.

Each retailer has its own refund policy, so be sure to check with the store before requesting a refund. In most cases, however, you'll need to return the physical copy of the expansion (if you bought a physical copy) and you may be required to pay a restocking fee.

It's also important to note that, even if you are able to get a refund for Shadowlands, you may not be able to re-purchase the expansion at its current pre-order price once it goes live.

When will Shadowlands be released?

While Shadowlands was originally scheduled to be released on October 27, 2020, the expansion was delayed on October 12, 2020. A new release date has not yet been announced, but Blizzard